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BlackBerry® Curve™

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New Contributor
charleighrain
Posts: 5
Registered: ‎01-05-2013
My Device: 9380

os version

Im a new user of BB9380 and i am really having a lot of problem. The video and camera are having some errors, and I want to update my OS version too but I don't even know what OS version is installed o my phone. I've been tryng to follow some steps I got from google but its not really helping at all. Its really frustrating. 

 

Please help...

Forums Veteran III
Wolf359
Posts: 3,570
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: os version

I understand.  Here is a step by step guide.

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

 

Here is how to find your OS version:

http://helpblog.blackberry.com/2011/06/blackberry-device-software/

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