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luving02
Posts: 1
Registered: ‎09-24-2008

outlook not synching

I recently got a curve.  I am trying to synch with outlook through the desktop manager.  I keep on getting an error.  I tried synching through yahoo and it will allow me to synch.  What should i do?
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Guru I
Bifocals
Posts: 16,192
Registered: ‎07-23-2008
My Carrier: VerizonWireless

Re: outlook not synching

Hi and welcome to the forums!

Please be more specific regarding your PC operating system,

The version of DM you are running, and what version of Outlook are you running.

What error message do you get?

Thanks

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Carrier: grameenphone

Re: outlook not synching

The following steps will help you to configure synchronization -

  1. Connect your device using Desktop Manager and click on Synchronization
  2. From the menu on the left click Synchronization under Configuration
  3. Again click Synchronization button on the right which will give you option to Select Device Application that you want to synchronize
  4. Put the check mark and you'll get a prompt to Select Desktop Application
  5. Highlight the application name and click next button
  6. Under Synchronization Option you get Direction of Synchronization
  7. Check the radio button with Two way sync 
Note: above mentioned steps are explained as per Desltop Manager 4.5

 

Example: Synchronize addressbook -

 

Connect you HH with your desktop Manager in your PC. If you device is set to wireless sync then you need to turn off wireless synchronization. To do so go to Address Book -> click Menu -> Options -> Wireless Synchronization: No -> click Menu and Save the changes.

 

Click on the Synchronize button on Desktop Manager -> Click on Configuration Tab then click on Configure Synchronization -> Click on Choose under Address Book (on the right side of the pop up window) -> Click on you organizer apps (like, MS outlook, Lotus notes etc) -> Select desired apps -> select Synchronization radio button and click OK twice go back to Synchronize tab ->click on Synchronize Now.

 

Use desktop manager version 4.5/4.6. You can download the new version from here.

tanzim                                                                                  
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