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BlackBerry® Curve™

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New Contributor
Posts: 5
Registered: ‎06-19-2012
My Device: Curve 8520
My Carrier: Orange

overwhelmed by blackberry emails

After removing my sim card when on holiday abroad on return i am getting scores of the same email from blackberry every day

 


network@etp2108.etp.eu.blackberry.net RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2 10:35 9 KB.

 

i have removed my email account from my phone but these emails keep coming  20 today so far. what do i do to stop it?

 

phone is curve 8520

my provider is fasthosts

 

 

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: overwhelmed by blackberry emails

Hello johnmk

 

 

Is that a personal device ? If it is then first try those steps in a sequence :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Delete and Resend your Service Book

  • KB05000 : Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back.

 

 

If problem persists then can you try this Knowledge Base  :

 

KB21849 Network@etp messages are received in the email application and on the BlackBerry smartphone.

 

 

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