Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
onlypeter
Posts: 2
Registered: ‎10-13-2012
My Device: curve 9350/60

password problem

Hello,

 

I've been installing my BB but i have a password problem waht i can not fix.

Everytime i want to look on my phone i need to type in my password.

In th eoptionsmenu i tried to get it out but it won't work. I can not enable the box. It's locked.

Cana someone tell me if it is possible to get this enabled en how i have to do that?

 

Thanks al lot

JSanders
Posts: 86,377
Likes: 23,176
Solutions: 5,978
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: password problem

You mean you have a password already, and you can DISable the box requiring a password?

 

it's locked due to an IT Policy on the device requiring a password.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
onlypeter
Posts: 2
Registered: ‎10-13-2012
My Device: curve 9350/60

Re: password problem

Thank you for the quick response.

Indeed i meant Disable...

 

I gonna try the guide.

JSanders
Posts: 86,377
Likes: 23,176
Solutions: 5,978
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: password problem

At Options > Security > Security Information, what is on that screen?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code