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New Contributor
iforbes13
Posts: 2
Registered: ‎04-21-2013
My Device: 9300
My Carrier: AT&T

please help: battery issues.

hi! first of all, i'd like to thank you for reading this. any help anyone can offer will be greatly appreciated. i have a blackberry 9300, and i've had it since october. i have only one app on it, and all my settings are as battery-efficiant as i can have them. but my battery keeps dying when it says i still have half a battery. is there anything i can do to remedy this? thank you. 

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: please help: battery issues.

Hello iforbes13

 

Welcome to BlackBerry Support Forums

 

 

The problem may be with on device battery meter , you can try a few Battery Pull restart by removing the battery while it is Powered On. Reboot in this manner sometime fix this issue . If problem persists then you should also consider Updating / Reloading your device OS which most likely fix this problem.

 

Or Are you sure that you're closing all application in the correct manner ,If we press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) you can always look if any other apps. are running in the background. If programs run in the background it will also lead to quick battery drainage.

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New Contributor
iforbes13
Posts: 2
Registered: ‎04-21-2013
My Device: 9300
My Carrier: AT&T

Re: please help: battery issues.

could you tell me how to reload my blackberry? 

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