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BlackBerry® Curve™

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New Contributor
senthuM
Posts: 7
Registered: ‎01-31-2013
My Device: 8250 curve
My Carrier: vodacom
Accepted Solution

problems with my bbm n i cant download anythng

My bbm has ads n its soooo slow, it takes foreva just to type n to send text... And I can't download anythng on my phne!!! Tried everythng without any luck
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: problems with my bbm n i cant download anythng

Hi senthuM

 

Welcome to BlackBerry Support Forums

 

 

On BBM no ads or advertisment  are ever allowed ,There may be some issues with your Carrier Network , it will be better if you call them to know about the issue. 

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New Contributor
senthuM
Posts: 7
Registered: ‎01-31-2013
My Device: 8250 curve
My Carrier: vodacom

Re: problems with my bbm n i cant download anythng

I called five times and all of the operators gave me different answers, none of them could help me... Till now I still have advertisements on my bbm... I'm even thought of taking it to vodacare, maybe they will fix it
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: problems with my bbm n i cant download anythng

Hi senthuM

 

 

What kind of advertisement you are getting On your BBM can explain ?

 

Also how may third party application you have installed on your device , are you getting those ads on your Homescreen ? If it is then Uninstall or delete any third party apps that you have on your device.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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New Contributor
senthuM
Posts: 7
Registered: ‎01-31-2013
My Device: 8250 curve
My Carrier: vodacom

Re: problems with my bbm n i cant download anythng

Its game advertisements, it appears only on my bbm... It appears on the bottom
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: problems with my bbm n i cant download anythng


You mean you are getting that game ads on your BBM chat screen ?
___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.
New Contributor
senthuM
Posts: 7
Registered: ‎01-31-2013
My Device: 8250 curve
My Carrier: vodacom

Re: problems with my bbm n i cant download anythng

Yep
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: problems with my bbm n i cant download anythng

 

Hi senthuM

 

 

                  From your device delete all your free third party apps that you have installed. Or on that ad  look for the vendor and delete the application of that vendor that you have installed on your device.You have to figure that.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.