05-18-2012 01:35 AM
i have a blackberry 9700, today i try downloading the software and it didnt complete or a problem arise, now my phone is white with a message saying "Error 507" Reload Software, and the only how i can start my phone up is if i take out the battery i cant get in at al..............................can someone help me restep my tracks so i can have my phone up and running PLEASE it would be appreciated
05-18-2012 02:13 AM
Download the bb desktop software, install it on your pc.. then select your operator listed by visiting below link...
after installing the device software by selecting the correct operator... make sure to search for "vendor.xml" file before you plug the device to the computer for the update..
once you plugged the device in.. open the desktop manager where it will show your device with the update option enabled.. well, simply update it