Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
allanaataraxy
Posts: 1
Registered: ‎12-29-2012
My Device: blackberry curve 9320

"No service currently available"

I have an unlocked Blackberry Curve 9320 and a Rogers simcard. My phone is picking up the Rogers network just not allowing me to send text messages nor allowing me to make or receive calls. Everytime I try to make a out going call it says "No service currently available". I know for a fact that the sim card and the phone both work because I've tried using the sim card in another phone also I've tried using another sim card in my current phone and they both work. Please some one help me fix this!

Hall of Famer II
sdgardne
Posts: 48,813
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: "No service currently available"

Hi and Welcome to the Community!

 

Apologies for the delayed reply...hopefully you already got this solved, but just in case...

 


allanaataraxy wrote:

I know for a fact that the sim card and the phone both work because I've tried using the sim card in another phone also I've tried using another sim card in my current phone and they both work.


I'm not quite, from just those words, as sure "for a fact" as you on these points...witness:

  1. Is that other phone you tried, with this SIM, another BB or some other device?
  2. Is that other SIM you tried in your BB another Rogers SIM? Or some other carrier?
  3. Are you 100% certain that your BB is unlocked? Did you check the proper screens yourself, or just take the word of someone else on this point?
  4. Are you 100% certain that your specific BB is capable of running on the Rogers network?
  5. Is Rogers agreeing to allow this specific BB onto their network? It's their network, and they have every right to refuse a device from accessing it if they so choose.

All in all, I suggest you go and see Rogers...after all, it's their network with which your device is having trouble communicating. Only they can look "behind the scenes" to see things that may need adjusting for this BB.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code