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New Contributor
Herzschmerz
Posts: 5
Registered: ‎02-06-2011
My Device: Curve 8900

"Unsupported Device" when trying to download Facebook 1.6

Hey,

I am from Germany. My Provider is o2. I don't have a BB-Plan included but I have an Internet-Plan.

I know I can't download the latest Facebook Version and I know that I can't use the BB App World because i don't have the BB-Plan.

So i tried to download Facebook 1.6 with my Computer. My Curve 8900 was plugged-in via USB. When I tried to download FB it said, "Unsupported Device"  "Sorry, your device does not meet the system requirements that are needed to support Facebook."

Please help me to fix that problem!

Thanks

 

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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: "Unsupported Device" when trying to download Facebook 1.6

 


Herzschmerz wrote:

I don't have a BB-Plan included


 

There's your sign! Must have the BlackBerry data plan.

A general internet plan won't cut it.




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New Contributor
Herzschmerz
Posts: 5
Registered: ‎02-06-2011
My Device: Curve 8900

Re: "Unsupported Device" when trying to download Facebook 1.6

but it says on the blackberry homepage: "Access to Browsing Service. If you don't have access to Browsing Service, download Facebook for BlackBerry smartphones v1.6 "

 

Isn't the browsing service the BB-Plan? If not, what is the browsing service?

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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: "Unsupported Device" when trying to download Facebook 1.6

Yep, and even though it says that, I'm not guaranteeing it will work.




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New Contributor
Herzschmerz
Posts: 5
Registered: ‎02-06-2011
My Device: Curve 8900

Re: "Unsupported Device" when trying to download Facebook 1.6

Thanks for your replies,

i still hope somebody can tell why BlackBerry says that, or what I am doing wrong.

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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: "Unsupported Device" when trying to download Facebook 1.6

 


Herzschmerz wrote:

So i tried to download Facebook 1.6 with my Computer.

Thanks


Ah, ok, I see the your mistake now... you must visit that link FROM your BlackBerry device.

 




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New Contributor
Herzschmerz
Posts: 5
Registered: ‎02-06-2011
My Device: Curve 8900

Re: "Unsupported Device" when trying to download Facebook 1.6

 


JSanders wrote:

 


Ah, ok, I see the your mistake now... you must visit that link FROM your BlackBerry device.

 


I did that too. But it didnt work either!

 

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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: "Unsupported Device" when trying to download Facebook 1.6

On your 8900, open your browser > press the Menu key > Options > Browser Configuration and scroll down to Browser Identification (or Emulation) and select "BlackBerry".

And SAVE.

 

Now go back to the URL stated and try again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
Herzschmerz
Posts: 5
Registered: ‎02-06-2011
My Device: Curve 8900

Re: "Unsupported Device" when trying to download Facebook 1.6

Hey,

is it like this:

Options-->Advanced Options-->Browser-->Browser configuration

because there i can't find the Option "Blackberry". I can only choose between WAP Browser and Hotspot Browser.

But thanks again for the effort :smileyhappy:

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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: "Unsupported Device" when trying to download Facebook 1.6

[ Edited ]

No, it is under the path I typed above :smileywink:




1. If any post helps you please click the Like Button below the post(s) that helped you.
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3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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