03-20-2013 07:27 PM
I have a Blackberry Curve 8530, been happy with it, that's why I still have it. Recently, I updated something in an app settings, and now whenever I get an email, the message "you are trying to open a secure connection, but the server's certificate is not trusted" comes up and I have to select "open, close, etc." before I can open the email. I don't know what app controls this, but I want to reverse what I might have done to start it in the first place. Help!
03-21-2013 07:05 AM
First try those steps in a sequence :
1- Register your Handheld .
2- Delete and Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
Try it and see if problem resolves. If error still appear then try this Knowledge Base :
KB15204 : Wi-Fi enabled BlackBerry smartphone prompts the user to trust a new BlackBerry certificate when connecting