03-10-2013 09:21 AM
my battery was flat and then i tried to charge it but the red light didnt light up. i decided to take out the battery and put it back again. it charged but then rebooted as usual. but the thing isthe reboot line (whatever you call it) only goes up to 60% so i couldnt start my BB. i tried to do the reboot over and over again but it's still stuck at 60%.
what can i do? it's been like this the whole day sigh
Solved! Go to Solution.
03-10-2013 09:49 AM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
03-10-2013 11:56 PM
Hi! Thank you for the reply. Before I read your reply, I managed to view a few more tips for the same issue online elsewhere. They more or less did the same procedure that you mentioned. Now my BB is in working order already thanks to the same steps that I took. I thought it was the battery problem. But it's all good now! Thanks again for your reply. really appreciate it!
03-11-2013 09:18 AM