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BlackBerry® Curve™

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New Contributor
stonekeepr
Posts: 2
Registered: ‎10-25-2008
My Device: Not Specified
Accepted Solution

received email wants to run attachment automatically?

When I turned on my computer, the following email wanted to run automatically:

 

"This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.

BEGINETP 9

BQIAAAAAAAAA

ENDETP 145900082"

 

Before I run it I need to verify it is indeed from Blackberry. The sender is: network@etp1108.etp.na.blackberry.net

Can anyone tell me if this is valid or bad? I have had this phone for 9 days and it is my first cell phone.  Thank you.

Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: received email wants to run attachment automatically?

Sounds like you have Desktop Manager configured on your pc incorrectly.  I believe it's configured with enterprise server have to change to internet server.
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: received email wants to run attachment automatically?

Tanzim wrote:

You don't need to uninstall the application. Just follow the below instructions -

In your PC Go to Control Panel -> Click Add / remove programs -> select Blackberry Desktop Manager -> click  Change/Remove -> click modify ->  then instead of selecting the checkbox for Enterprise Server/Redirector select the checkbox next to Blackberry Internet Service. This should will solve the problem.


Hope this info helps....
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: received email wants to run attachment automatically?

If it works now you can leave a kudos for me if so desired....thanks....
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
New Contributor
stonekeepr
Posts: 2
Registered: ‎10-25-2008
My Device: Not Specified

Re: received email wants to run attachment automatically?

Thank you for your help! I wasn't sure if it was appropriate to say "Thanks". I like Stevie Ray too!
Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: received email wants to run attachment automatically?

Stevie Ray is always appropriate!  Glad I could help....
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.