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Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: reconnecting to jvm alway fails


LYNNERD0 wrote:
i dont have any error so far.. i just cant wait the process of connecting the device to complete.. since it took about more than 1 hour to complete not as it stated which is a few minutes..

Hey LYNNERD0

 

 

Actually I am asking what error message you got  before as you started those procedure.Did you get any JVM error.

 

If it is taking to long then Unplug the usb and then reconnect .

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Contributor
Posts: 12
Registered: ‎03-05-2013
My Device: TORCH 9860

Re: reconnecting to jvm alway fails

no. i dont have jvm error or else.at first, i did have. but now, the error is gone.

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: reconnecting to jvm alway fails


LYNNERD0 wrote:

no. i dont have jvm error or else.at first, i did have. but now, the error is gone.


Hi LYNNERD0

 

 

If you don't have any JVM errors or and error message why you tried tthose steps :No:

 

 

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Contributor
Posts: 12
Registered: ‎03-05-2013
My Device: TORCH 9860

Re: reconnecting to jvm alway fails

i had a problem in switching my phone on..the white bar not loading till finish..so, i update the software device and meanwhile, i have a problem with the reconnecting jvm phase.. so now, those errors stated were gone.. i'm waiting for the device to complete the software update. it took more than 1 hour. why took so long?
Contributor
Posts: 12
Registered: ‎03-05-2013
My Device: TORCH 9860

Re: reconnecting to jvm alway fails

i got one question to ask.. i got messages said that, the desktop loader is unable to connect to the device. you may need to enter the password on the device." how can i want to enter the password since the device cant switch on? any other method?
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: reconnecting to jvm alway fails

Hi LYNNERD0

 

 

Thanks for those Clarifications !

 

Regarding your query , within this thread there are many possible solution already provided , some are Internet based and some are manual , if it is then it might take a few more time then usual , But if you cross those connecting phase and your device is in the middle of Update then I suggest wait for a few more time . 

 

Please have a patience I hope it will complete soon. Or post back if it stuck in middle of Update.

 

Good luck.

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Contributor
Posts: 12
Registered: ‎03-05-2013
My Device: TORCH 9860

Re: reconnecting to jvm alway fails

Capture.JPG

 

 

 

the image shows the proogress so far.. even if it state a few minutes, but it took more than 3 hours since i start the update.

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: reconnecting to jvm alway fails

Hi LYNNERD0

 

 

The Image shows that the process is going to complete , if you think its taking too long then and its struck,  then Unplug your device and reconnect it to see if it pass this stage . 

 

Or if your device is not detected after unplugging you have to use the application loader , for that  follow this Knowledge Base :

 

KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader

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