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BlackBerry® Curve™

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New Contributor
fortryal
Posts: 2
Registered: ‎07-10-2008
My Device: Not Specified

remove internet email accont

I initially setup my personal email acount on my BB. Since then I started using BES for my company email. Now I need to remove the personal email acount and can find no way of acchieving this. I have no email setup icon. HELP!!
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Forums Advisor II
d_fisher
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: remove internet email accont

Use the setup wizard icon. Tell it you want to setup a personal email account. You shoul be able to remove it from there.
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New Contributor
fortryal
Posts: 2
Registered: ‎07-10-2008
My Device: Not Specified

Re: remove internet email accont

I forgot to mention that that feature is blocked by the IT policy.
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New Member
adzuci
Posts: 1
Registered: ‎07-15-2010
My Device: Not Specified

Re: remove internet email accont

Hmm,

 

  Looks like we're having the same issue, although I can't confirm it is an IT policy, but there is no access to BIS or BES, since the phone is locked into a hosted Exchange.

 

  I'd be happy to find out if anyone solves this, otherwise I'll go through support.

 

Adam

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New Member
skyline23
Posts: 1
Registered: ‎03-25-2011
My Device: BlackBerry Torch
My Carrier: Singtel

Re: remove internet email accont

I face the same problem.

 

Manage to solve it by deleting service books

 

On my Torch:

Option > Device > Advanced System Settings > Service Book > Delete all the service book that is associated with the unwanted email account (E.g. abc@domain.com [SYNC], abc@domain.com [CICAL], etc etc

 

I do not not know if this is the best way but it does work for me

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New Member
QWERTYBerry
Posts: 1
Registered: ‎11-03-2012
My Device: BlackBerry 8520 Curve
My Carrier: Vodafone

Re: remove internet email accont

Thanks It worked for me on my BlackBerry Curve 8520 :smileyhappy: 

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