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helpmeplease1234
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helpmeplease1234
Posts: 1
Registered: ‎01-17-2013
My Carrier: 02

resetting blackberry ID password

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‎01-17-2013 01:55 PM

after i had updated my bbm to the newer version, it is asking me for my password (which is the one i use to get on to the blackberry ap world) but the problem is i do not remember my password. how do i change this password?

 

thank you

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sdgardne
Posts: 39,211
Registered: ‎11-28-2008
My Carrier: TMobile

Re: resetting blackberry ID password

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‎01-17-2013 02:51 PM

Hi and Welcome to the Community!

 

These KBs discuss how to do that:

  • KB28685 How to reset the BlackBerry ID password using the password recovery question
  • KB26361 How to change or reset a BlackBerry ID password

Note that you need access to the email account that is presently registered to your BBID from other than your BB...for security reasons, these password reset email messages are never delivered to the BB itself.

 

Good luck!

 

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