Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
Highlighted
Visitor
Posts: 1
Registered: ‎09-21-2013
My Device: Q5
My Carrier: proximus

restore

How to restore a backup BB 8900 curve on a BB Q5

Posts: 92,714
Likes: 24,235
Solutions: 6,269
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: restore

If the previous smartphone is not available a backup file can be used

  1. Connect the BlackBerry 10 smartphone to the computer using the USB cable.
  2. At the bottom of the BlackBerry Link screen, press the up arrow to the right of the name of the new BlackBerry smartphone.
  3. Select Restore > Restore from backup file > Legacy Device Backup Files.
  4. Select the desired backup file.
  5. Place a checkmark next to the data to restore to the BlackBerry 10 smartphone. To restore all supported data, place a checkmark next to Restore all data.
    Note: For a description of the BlackBerry smartphone databases, refer to KB03974.
  6. Press Restore.

More:  Article ID: KB33322 How to migrate data from a BlackBerry smartphone running BlackBerry Device Software 5.0 and above to BlackBerry 10

>> Get your 15% Discount on ShopBlackBerry on Passport • Classic • Leap

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code