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BlackBerry® Curve™

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New Contributor
Ckhileman
Posts: 3
Registered: ‎02-07-2009
My Device: Not Specified

rolly ball/message icons

the rolly ball no longer opens the message icons, so I can not access any messages. Notificiation comes and indicator of number received but when I move ball to icon it is like frozen.
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: rolly ball/message icons

This happens when dirt goes into your trackball. You can try cleaning them but this is not recommended by RIM. You need to be careful while doing so. Check this link for step by step trackball cleaning-

 

 

 

tanzim                                                                                  
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New Contributor
Ckhileman
Posts: 3
Registered: ‎02-07-2009
My Device: Not Specified

Re: rolly ball/message icons

Well interestingly enough the ball opens the other icons but not the message ones, so I am thinking it is something else.
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: rolly ball/message icons

Does Highlighting the Messages folder and pressing the Enter button opens the folder?

tanzim                                                                                  
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New Contributor
Ckhileman
Posts: 3
Registered: ‎02-07-2009
My Device: Not Specified

Re: rolly ball/message icons

Problem solved, I think.  I took the battery out and back in and now it is working fine.
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: rolly ball/message icons

Good to know that issue is solved. Please resolved the tread by accepting the solution.

tanzim                                                                                  
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Click on the LIKE on the bottom right if the post deserves credit

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