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BlackBerry® Curve™

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New Contributor
procrastinator30
Posts: 2
Registered: ‎03-16-2010
My Device: Curve 8320

shared email problem

I am a Blackberry newbie and received a 8330 for work that was from a previous employee.  We have BES and Microsoft Exchange server.  My Outlook 2007 profile sends/receives from a direct/work and a support email address.  However, after two activations and several battery pulls, i still only receive email from my direct/work address on the bb.

 

Any help with this issue is greatly appreciated!

New Contributor
procrastinator30
Posts: 2
Registered: ‎03-16-2010
My Device: Curve 8320

Re: shared email problem

I was able to resolve the receiving email from support@companyX.com.  I removed my rule in Outlook to move all emails to support to a created, support folder and ran "Register Now" in the Host Routing Table on the bb.  Now to just figure out how to "Send using" as support@companyX.com :smileyhappy:

New Member
Thomwalsh
Posts: 1
Registered: ‎06-17-2014
My Device: bold

Re: shared email problem

Greetings, did you ever figure out how to send on the bb using the shared address name (in your example support@companyx.com)? tks in advance. enjoy!!! TCW