07-28-2012 03:39 PM
07-31-2012 05:10 PM - edited 07-31-2012 05:11 PM
Welcome to the Support Community!
The SMS messages not displaying with the correct contact information may be caused by content protection being enabled on your BlackBerry® Curve™ 8520 smartphone. Could you please verify that content protection has been disabled before testing for this issue again? This KB article provides the steps. "How to change the setting for Content Protection on the BlackBerry smartphone" http://bbry.lv/O5DQn7
Hope this helps.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!