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BlackBerry® Curve™

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mako1981
Posts: 31
Registered: ‎06-16-2012
My Device: blackberry8520
Accepted Solution

software issues??

My bb curve 8520 is giving me endless hassles it keeps freezing/hanging, and that stupid little clock thing appears in the middle of my screen so often I can hardly do anything, I only have 1 app on my phone since I thought it might be slowing it down. I have to do a battery pull @ least 3 or 4 times a day, I did a security wipe it made it worse, can some one help please
Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: software issues??

Hi mako1981,

 

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks

-CptS

 

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