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BlackBerry® Curve™

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New Contributor
cadillacdavilla
Posts: 7
Registered: ‎08-08-2008

sound after mms

i have a 8330 my 3rd BB in 3 months . i started out with a pearl but couldnt deal with the auto deletion issue after being told for a month that patch was forthcoming no patch ever came so i switched to the 8330 with the 4.2 os and it was fine until all the keys quit work my svc provider swapped me out for a new on with the 4.3 os now almost every time i get a mms with sound i cant hear callers unless i hard reset my pda im told there is a patch "coming" for this "known issue" do these patches ever come into being? my svc provider says they will swap me once again for anything else that i might want although i am outside of my 30 day allotted test drive period and man those palms are sounding good i would like to stay but i have to be able to answer my phone without a hard reset every time
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Elite II
tanzim
Posts: 9,314
Registered: ‎04-01-2008
My Carrier: grameenphone

Re: sound after mms

This is not usual and I didn't face such issue with my curve (GSM). You can try to upgrade your device as OS as new OS 4.5 is out in the market. Contact your carrier support to get the update OS and install it and check how your device behaves. If things do not change you should change the device.

tanzim                                                                                  
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New Contributor
cadillacdavilla
Posts: 7
Registered: ‎08-08-2008

Re: Re: sound after mms

It would seem as though I'm not the only one with this prob. My carrier gave me a number to contact RIM but when I try try to get with tech support it doesn't work out for me any ideas I'd like to stay but...
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Elite II
tanzim
Posts: 9,314
Registered: ‎04-01-2008
My Carrier: grameenphone

Re: Re: sound after mms

Let me know your carrier/country name.

tanzim                                                                                  
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New Contributor
cadillacdavilla
Posts: 7
Registered: ‎08-08-2008

Re: Re: sound after mms

i live in the united states (georgia to be more specific) and my carrier is verizon wireless 
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