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New Contributor
vickiee-1993
Posts: 6
Registered: ‎04-12-2012
My Device: curve 9300
My Carrier: o2

spam adds on bbm!!

i've had over 400 requests today from random like computer systems (well i think its that) and i have master reset my phone & deleted blackberry messenger and re installed it and am still getting these requests, i read on here about changing the firewall which i have also tried and am still getting them i need to know what i can do as its driving me up the wall and i dont want it to break my phone. pleaseeeee help me asap! :smileyhappy:

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JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: spam adds on bbm!!

400 random requests from whom?

To receive a BBMessenger message, you must be a contact with that person -- so who are those messages coming from?

What are the messages?

What do you call a "master reset"... what did you do?

Are you sure these are coming into BlackBerry Messenger or are not simply SMS text messages?




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New Contributor
vickiee-1993
Posts: 6
Registered: ‎04-12-2012
My Device: curve 9300
My Carrier: o2

Re: spam adds on bbm!!

i have only accepted one of them and i asked them who there where and how they got my pin and then they deleted me and they are randon names that are just symbols and foriegn names. i dont know who they are. and i wiped my phone all my contacts pictures everything apps the lot and it is on blackberry messenger not text messages.

its been happening for a week but today it has got too much im still recieving the requests now. just want to know what i can do

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JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: spam adds on bbm!!

So, let me ask this question again, these are ALL coming from BlackBerry Messenger?

 

Are the messages all actually Contact invites?

 

... or again, I ask, WHO in your BBM contacts is sending them to you? (Because you can ONLY receive messages in BBM from contacts you've accepted.

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
vickiee-1993
Posts: 6
Registered: ‎04-12-2012
My Device: curve 9300
My Carrier: o2

Re: spam adds on bbm!!

yes they are coming from blackberry messenger

yes they are invites.

no one is sending them to me its like when someone adds your pin and you can accept, ignore or decline.

 

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New Contributor
vickiee-1993
Posts: 6
Registered: ‎04-12-2012
My Device: curve 9300
My Carrier: o2

Re: spam adds on bbm!!

im not recieving messages from them as i am not accepting them i am ignoring them but i want to know how they can of got my pin as only got certain people on my contacts list and why it is happening.

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JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: spam adds on bbm!!

Your PIN has probably been mistakenly posted on some BBM Pin share site and people are sending you requests.

 

Do a google search of your PIN and see if anything pops up.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
vickiee-1993
Posts: 6
Registered: ‎04-12-2012
My Device: curve 9300
My Carrier: o2

Re: spam adds on bbm!!

I've just done that and nothing came up. Do you have any other suggestions? I've had a few since posting this and they are coming through in a different lanuage I'm just really confused about this whole thing :smileysad:
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JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: spam adds on bbm!!

I think that's what it is.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
vickiee-1993
Posts: 6
Registered: ‎04-12-2012
My Device: curve 9300
My Carrier: o2

Re: spam adds on bbm!!

Do you know if there is anything I can do to stop it? And stop the requests?
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