Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
Posts: 4
Registered: ‎09-27-2013
My Device: curve

subfolders on outlook

afternoon, for BB 9360, i have outlook subfolders which are working fine, however none of the msgs being directed to subfolder on the outlook are visible on BB either in inbox or subfloders. however if the rule is turned off on the outlook msgs are being recd on the inbox. appreciate your help.

Super Contributor
Posts: 285
Registered: ‎09-10-2013
My Device: z10

Re: subfolders on outlook

Did you already try checking it under view options,

on your device go to the email account, then press the menu key look for " view "options

it will give you folders that you wanted to view

Let me know if this help.
Posts: 88,815
Likes: 23,682
Solutions: 6,096
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: subfolders on outlook

Are you using an IMAP email account, do you know?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎09-27-2013
My Device: curve

Re: subfolders on outlook

to the best of my knowledge no, but i can check and revert.

Posts: 88,815
Likes: 23,682
Solutions: 6,096
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: subfolders on outlook

Please do. Subfolders will not work on POP accounts on your BlackBerry.

IMAP will.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code