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BlackBerry® Curve™

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New Member
shesha
Posts: 1
Registered: ‎12-15-2011
My Device: curve 8520

supplementary service error : general error.

hello im using BB curve 8520 but my BB got a problem that show "Supplementary Service Error: General Error" after a few minute i send a message or make a call. i have try to take out the battery for 30 seconds and reinstall it again but the same problem occur. please help me.

New Contributor
bubbles2010
Posts: 9
Registered: ‎11-05-2012
My Device: curve 8520

Re: supplementary service error : general error.

Hi I have the same problem."Supplementary Service Error:General Error. Please help??? but when I put my card in someone else's phone and try calling out then it work..then I just put it back in my phone then it works fine again..is there anybody out there that can assist me Please????
Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: supplementary service error : general error.

Hi shesha,

 

Check the below KB article -

 

  • KB11542 "Supplementary service error: Unexpected Data Value" appears on BlackBerry smartphone

tanzim                                                                                  
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Contributor
markbaka
Posts: 10
Registered: ‎05-02-2013
My Device: blackberry torch 9850

Re: supplementary service error : general error.

hello,

i have a blackberry tocrh 9850 my bbm service can't work because of the problem of "Supplementary Service error : General Error" if i put my sim card in another mobile it work properly but in my phone does'nt work and if i get a new sim card it work for a seconds then it return the same problem like the old sim card . so please i need help i have been with this problem for 2 months and i can't fix it . can't also use my bbm !!

please help me !!

thank,