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New Contributor
Posts: 3
Registered: ‎11-15-2008
My Device: Not Specified

the light of my keyboard wont go off

pleasee helpp

what do i do????!!!!

Posts: 90,625
Likes: 23,977
Solutions: 6,170
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: the light of my keyboard wont go off

Greetings, and welcome to the BlackBerry.com Support Forums.

 

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

See if that helps.




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New Contributor
Posts: 3
Registered: ‎11-15-2008
My Device: Not Specified

Re: the light of my keyboard wont go off

no i still have it
Posts: 90,625
Likes: 23,977
Solutions: 6,170
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: the light of my keyboard wont go off

So your issue is that the keyboard light won't go off AT ALL, never?

 

Even after how long?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 3
Registered: ‎11-15-2008
My Device: Not Specified

Re: the light of my keyboard wont go off

it hasnt turned off still

i let the battery die and charged it again

and it still doesnt turn off

Posts: 90,625
Likes: 23,977
Solutions: 6,170
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: the light of my keyboard wont go off

Is it a brand new device, or did you buy it used?

 

Did this just start happening, or did the keyboard light turn off on its own in the past?

 

Have you looked at the Options > Screen/Keyboard settings?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: ‎12-21-2008
My Device: Not Specified

Re: the light of my keyboard wont go off

Hello im having the same problem since 4.5 OS update, any ideas!

 

My battery is suffering!

 

Many thanks

Highlighted
Contributor
Posts: 46
Registered: ‎11-30-2008
My Device: Not Specified

Re: the light of my keyboard wont go off

the only thing i can think of is that maybe when your using your phone your in a dark area , or not alot of light. The curve has a censor that detects when its dark and light . someone correct me if im a little off but .:]