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rizza
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rizza
Posts: 2
Registered: 02-22-2012
My Carrier: smart

trackball not working!!!

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02-22-2012 09:05 PM

pls help me.. trackball is not working properly.. it cannot go on sideways nor up and down.. pls help.

 

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BlackBerry Technical Advisor
BlackBerry Technical Advisor
hatchback
Posts: 1,087
Registered: 09-09-2010

Re: trackball not working!!!

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02-29-2012 01:21 PM

Hello Rizza,

 

Please have a look at the following article to help resolve you issue with your Trackball/Trackpad:

 

Troubleshooting Trackpad, Trackball, and Keyboard issues on a BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/KB29640

 

If this does not help resolve the issue Please contact your point of sale to discuss replacement or repair options for your BlackBerry smartphone.

 

Thank you.

-HB

 

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