Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
Posts: 5
Registered: ‎10-19-2010
My Device: blackberry curve 8900
My Carrier: Genneral Communications Inc

trackball problems

i got a curve 8900 last week off of ebay, and the day after i got it the trackball quit scrolling to the left and i tried cleaning it twice that day, then i replaced the trackball a couple of days ago, to no avail. anyone have any ideas what could be the problem?

Posts: 90,333
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: trackball problems

Did you replace only the trackball or the trackball housing as well?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎10-19-2010
My Device: blackberry curve 8900
My Carrier: Genneral Communications Inc

Re: trackball problems

trackball housing as well, and no change

Posts: 90,333
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: trackball problems

Does everything on the keyboard work ok?

 

I wonder if the device has had moisture or liquid damage.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎10-19-2010
My Device: blackberry curve 8900
My Carrier: Genneral Communications Inc

Re: trackball problems

everything on the keyboard works, and as far as i know it hasnt had moisture damage, the little white square on the fone isnt red

Posts: 90,333
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: trackball problems

The white liquid damage indicator does not have to be red for moisture damage. It will be red if the device was completely dunked and soaked, but not for slight moisture damage that can damage the keyboard and trackball and keep them from working.

 

So does the trackball not move in those directions, or the ball moves and the cursor on screen does not?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎10-19-2010
My Device: blackberry curve 8900
My Carrier: Genneral Communications Inc

Re: trackball problems

ball moves curser on screen does not, and im sending it back to the person who sold it to me tomorrow, and ordering another 8900 in the morning

Posts: 90,333
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: trackball problems

 


mhaddock10 wrote:

ball moves curser on screen does not, and im sending it back to the person who sold it to me tomorrow, and ordering another 8900 in the morning


Excellent plan.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 85
Registered: ‎08-19-2010
My Device: bold9700
My Carrier: airtel

Re: trackball problems

Hi,

 

I saw it in one of the videos on youtube.

Your trackball might not be workin prply maybe coz it has accumulated lot of dust.

You can clean it by rubbing your trackball against a sheet of paper or maybe on a book page gently for a while and then use it.

 

Hope this solves your issue.

 

Thanks,

Rohit

Posts: 90,333
Likes: 23,925
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: trackball problems

 


diesel86diesel wrote:

Your trackball might not be workin prply maybe coz it has accumulated lot of dust.


Scroll up and read; he's cleaned it and even actually replaced the trackball with a new one, inlcuding the acutal trackball housing. I doubt dust accumulation would the problem.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code