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BlackBerry® Curve™

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nhicks
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nhicks
Posts: 1
Registered: ‎01-31-2013
My Carrier: Verizon

trackpad no longer works??

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‎01-31-2013 11:24 AM

I have the BB Curve 9330, purchased thru Verizon 14 months ago. Everything seemed to work great til 2 months ago and my trackpad started "locking up" then the phone started doing the same thing. I would have to remove the battery before it would power down, afterwards it seemed to be OK. About a month ago the trackpad just stopped completely so now my phone is basically useless. Any ideas on what I should do or how this can be fixed?

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Elite I
Elite I
prince2012
Posts: 5,814
Registered: ‎06-01-2012
My Carrier: BSNL

Re: trackpad no longer works??

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‎02-01-2013 05:37 AM

Hi nhicks

 

Welcome to BlackBerry Support Forums

 

 

You can try this Knowledge Base first :

KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone

 

 

If problem remains then you may have to replace your device Trackpad , you can contact your Carrier or any mobile repair shop to get it fixed, On amazon or ebay you can get those trackpad at a very nominal price.

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