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BlackBerry® Curve™

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erickhdz1233
Posts: 1
Registered: ‎03-28-2013
My Device: curve 9310

trouble with my bbm

Hey, I'm having trouble using my bbm. I have a bb curve and every time I go to use my bbm a black blue screen pops up and it won't load. I did a battery pull but when I go back to use bbm, it says "setting up bbm" but it stay like that! SOMEONE PLEASE HELP :[[ !!!!
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Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: trouble with my bbm

Hello erickhdz1233, 

 

Welcome to the forums. 

 

Do you currently have an active BlackBerry data plan through your mobile network provider? 

-SR

 

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