10-12-2011 11:33 AM - last edited on 10-12-2011 01:20 PM by Chronos
I have a curve 3g (9300) and am unable to setup emails on the device? It worked once but I wiped the phone to delete all the rubbish now when I enter the setup stage it says unable to connect to email servers? Is this a phone problem or is it due to the problems BB are having with there bbm and internet Going down?? Thanks for any help given from jon
10-13-2011 12:42 AM
Hi and Welcome to the Community!
There is an ongoing major outage...formal information is available here:
From my experience, this is affecting BIS, BES, and all services that depend on those (BBM, email, AppWorld, web browsing, application access to internet data, etc.). Troubleshooting specific problems during this outage may be pointless.
Once the outage clears, if things are not yet flowing for you, please try these steps:
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you!