12-04-2013 12:14 AM
I upgraded my BBM and after that I am unable to open it .. I get this error message ..
uncaught exception: application net_rim_bb_qm_peer
12-04-2013 01:11 AM
Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
There might be an updated code set from the carrier -- check them via this portal:
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
VIA | sdgardne
12-07-2013 01:44 AM - edited 12-07-2013 01:46 AM
I also upgraded the bbm version. now i ge all sorts of "uncaught exception: application net_rim_bb_qm_peer" messages (219, 298, 307) anytime i want to send a broadcast.
I have rebooted several times, removed and re-inserted the battery several times also. I need a permannet solution
12-11-2013 11:36 PM
Its increasing fustrating that no one in blackberry has offered any solution to the " uncaught exception: application net_rim_bb_qm_peer" errors. Also annoying is the fact that i cannot broadcast any message.
Am really wondering why i upgrade/update the bbm version