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BlackBerry® Curve™

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New Member
asawh
Posts: 1
Registered: ‎03-03-2012
My Device: Blackberry Smartphone EDGE 8310
My Carrier: Rogers

uncaught exception: string index out of range: 0

This message comes up on my phone now. I am unable to remove it unless I remove the battery. It comes back up again when I start opening voicemail messages. Any suggestions?

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New Member
Happi-doc
Posts: 1
Registered: ‎04-09-2012
My Device: Curve 8700
My Carrier: Vodafone

Re: uncaught exception: string index out of range: 0

Have now crashed my very reliable Blackberry 8700 with the error message highlighted in the subject line. Now on an old mobile phone and pretty fed up. This must be a regular problem but I haven't found a good thread to follow.Hope someone can guide me back to activity. Does lead me to asking some serious questions as what to do at the conclusion of my current contract. Thanks R
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New Contributor
ephalump42
Posts: 5
Registered: ‎10-10-2012
My Device: Blackberry Pearl 8120
My Carrier: Orange

Re: uncaught exception: string index out of range: 0

I'm having the same problem, any suggestions anyone! 

Ta :smileyhappy:

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Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360
My Carrier: MTN - SOUTH AFRICA

Re: uncaught exception: string index out of range: 0

Hello

How many voice messages do you have stored?

That error sounds like the box is full.

Do a little spring cleaning and see if the problem persists.
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New Contributor
ephalump42
Posts: 5
Registered: ‎10-10-2012
My Device: Blackberry Pearl 8120
My Carrier: Orange

Re: uncaught exception: string index out of range: 0

I came to the same conclusion when I did a total wipe and reload and found all was ok until I tried the phone.  But getting rid of messages was not straightforward.  I had to delete the phone log in the back-up folder in then restore back-up.  Works fine now, thanks :smileyhappy:

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Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360
My Carrier: MTN - SOUTH AFRICA

Re: uncaught exception: string index out of range: 0

Glad you got it fixed.

Did you modify your backup by removing the phone log somehow and then restoring?

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New Contributor
ephalump42
Posts: 5
Registered: ‎10-10-2012
My Device: Blackberry Pearl 8120
My Carrier: Orange

Re: uncaught exception: string index out of range: 0

yes I removed the phone log in th eback-up doc and saved it, then restored again onto phone, worked a treat!

 

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Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360
My Carrier: MTN - SOUTH AFRICA

Re: uncaught exception: string index out of range: 0

Please give me instructions on this, eback- up doc....what is it and how I use it.


Thanks
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New Contributor
ephalump42
Posts: 5
Registered: ‎10-10-2012
My Device: Blackberry Pearl 8120
My Carrier: Orange

Re: uncaught exception: string index out of range: 0

the blackberry desktop manageer installed on my laptop allows me to save back-ups of the phone ipd files.  I picked the phone log database in there and deleted, luckly the phone creats new logs.  Then simply restored wiped phone with updated back-up file.  Hope that makes sense!

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Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360
My Carrier: MTN - SOUTH AFRICA

Re: uncaught exception: string index out of range: 0

Thanks, thought it was only possible with magicberry but only works after donating via paypal.
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