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Posts: 2
Registered: ‎08-11-2012
My Device: curve 9860
My Carrier: t mobile
Accepted Solution

unknown icon

 On text messages, I am prevented from sending texts by an unknown icon of red square with clock like hands at 3 o clock. why has this suddenly appeared?

Hall of Famer II
Posts: 55,804
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: unknown icon

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!


Get your 15% discount at ShopBlackBerry.com! Click Here for details.

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.
New Member
Posts: 1
Registered: ‎11-12-2012
My Device: Curve
My Carrier: Cell C

Re: unknown icon

Goodday,

 

I have an unknown icon next to my alarm icon -  looks like a small tv or power outlet.  Please help.

Hall of Famer II
Posts: 55,804
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: unknown icon


ChristaH wrote:

Goodday,

 

I have an unknown icon next to my alarm icon -  looks like a small tv or power outlet.  Please help.


Hi and Welcome to the Community!

 

First step...please check this image to see if it matches anything...

 

BBIcons.jpg

 

 

Failing that, a screen capture would help greatly as, from your description, nothing comes to my mind that matches:

  • KB18982 How to take a screen shot of the BlackBerry smartphone using the "loader.exe" tool

Good luck!


Get your 15% discount at ShopBlackBerry.com! Click Here for details.

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.