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BlackBerry® Curve™

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New Contributor
cjb500
Posts: 2
Registered: ‎08-11-2012
My Device: curve 9860
My Carrier: t mobile
Accepted Solution

unknown icon

 On text messages, I am prevented from sending texts by an unknown icon of red square with clock like hands at 3 o clock. why has this suddenly appeared?

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Hall of Famer II
sdgardne
Posts: 47,993
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: unknown icon

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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New Member
ChristaH
Posts: 1
Registered: ‎11-12-2012
My Device: Curve
My Carrier: Cell C

Re: unknown icon

Goodday,

 

I have an unknown icon next to my alarm icon -  looks like a small tv or power outlet.  Please help.

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Hall of Famer II
sdgardne
Posts: 47,993
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: unknown icon


ChristaH wrote:

Goodday,

 

I have an unknown icon next to my alarm icon -  looks like a small tv or power outlet.  Please help.


Hi and Welcome to the Community!

 

First step...please check this image to see if it matches anything...

 

BBIcons.jpg

 

 

Failing that, a screen capture would help greatly as, from your description, nothing comes to my mind that matches:

  • KB18982 How to take a screen shot of the BlackBerry smartphone using the "loader.exe" tool

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.