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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎04-15-2013
My Device: 8520
My Carrier: digicel

update bbm fail

i went into my app world and updated my bbm i restarted it and when i turned it back on went into bbm their was this blue screen 

first it said wellcome to bbm

secound it told me cheacking ure blackberry ID

thirid it said setting up bbm

forth it said cannot set up bbm a temporary bbm server error has occurred retry

 

i tried to delete bbm and reinstall it but the same thing comes up

what to do to get it back to normall ?

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Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: update bbm fail

Hello MICABRAL,

 

Thank you for your question regarding the issue you are experiencing with accessing BBM on your BlackBerry smartphone.

 

Please contact your mobile service provider to verify the services on your account.

 

Thank you.


-FB


 


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