02-22-2013 11:02 PM
Till 2 days i m trying to upgrade my os 5 i tried to upgrade more than 5 time but it shows there is not any update. i install os 5 in my desktop , deleted wendor file and trying to uploader but it can't work. i m useing DM 5 and i don't have internet plan so can you please suggest me as soon as possible what i have to do for upgrade this
02-23-2013 03:50 AM
Welcome to BlackBerry Support Forums
You can try a manual update to see if that allows , try those steps but remember as you don't have an active BlackBerry data plan so you have to disconnect all Internet connection and cables from that PC that you will use after downloading that OS pack or after step 3.Or loader will not allow you the update also have to delete all VENDOR . XML files .
1.Locate your Carrier and Download the OS you desire from here BlackBerry Software Download Site
2. Now Double Click the file that you Downloaded to Install it on your PC
3. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
4.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) :
5. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
Upgrade will continue then After Installation of New OS restore your backup using BlackBerry desktop
02-24-2013 10:00 AM
I tried that way disconnected my internet connection and one again i tried but it's not working same error is coming there is no update.
thanks have a good day.
02-24-2013 10:31 AM
02-25-2013 06:32 AM
How many Vendor .XML files you have found ? On your PC have you changed your Folder Options to Show Hidden Files ? you must delete each and every VENDOR .XML files otherwise it may not allow you to Update .
Also if you have those Setup files ( OS pack and Desktop Software ) then uninstall both Desktop Software and also the OS file from your PC then reinstall then again but don't connect to Internet while doing these process.then start all over again.