Hello parthapratim
Welcome to BlackBerry Support Community Forums
Have you tried a battery pull restart if not then try it ,If that doesn't help you can try Reloading your device software to rule out any software issue.Try it it may help :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
Prince
_____________________________________________________________________________
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
___________________________________________________________________________
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
