BlackBerry® Curve™

[macazares2]

Hi! I own a BB Curve and I constantly use my Whatsapp application. I had some important information in one of my chats, but when I went back to see it after have spoken some more, the previous messages were lost. I did not close the conversation window nor was my celphone rebooted, it was just erased or I could not see it. Is there any way I can get that chat history back. If so, please help me out! Thanks!

[JSanders Resident Expert]

Have you contacted the WhatsApp developer to ask this question?

Or the WhatsApp FAQ?

[cmontoya1]

I have the same problem.

I have BB OS 6 in a Curve 9300 and now I can't see any chat history (BBM, Whatsapp or Windows Live Messenger). It just keeps "Loading..." But nothing ever comes out.

In whatsapp I get this error: net.rim.device.api.database.DatabaseException:: database disck image is malformed.

But it worked before!!!!

[runyamhere]

Hi Guys. *Here is a Solution I Found*

I also lost my chats but this was deliberate through swopping phones since my wife could not view messages due to White Screen of Death. When I put back my SIM Card all the chat history was gone despite having chosen option to save messages to media card. I searched everywhere but there was no information, Whatsapp only have option to restore for Android when the reinstall is done but Blackberry automatically selects the most recent backup which in my case was only one chat message. So I will give a rundown of how I got to get old messages back.

1. The backup files are stored on your media card, location address /Media Card/databases/Whatsapp/, all the .db files are back-ups and by pressing Menu, Properties you can see which date it was saved.

2. I connected my Blackberry to the PC, opened the location above and chose the target date of restore as 16 October 2012, so I cut every file except the one for 16 October 2012. I pasted them onto a temp folder I created on my PC desktop.

3. Once you remain with the file for your backup, eject the Media Card from your PC. You should see the Blackberry run that clock, wait for it to finish. Open your Whatsapp Messenger and voila, your messages/chat will be there again The best thing is my new messages were not removed, they were added with the old ones.

The drawback I have seen in the Blackberry/Whatsapp application is that when you delete and reinstall Whatsapp as advised you will remain with the same recent chat which you dont want and Blackberry's whatsapp has no option to choose which backup you want to use so this manual workaround has worked for me in this instance.

[mokki142]

i dont really get how to do it...

mind explaining it properly with a few photos maybe?

im sorry but im not used to using a blackberry at all

[JSanders Resident Expert]

The instructions above are pretty detailed.

What part do you understand?

[mokki142]

second step...what is the purpose of cutting all the files except for the target file?

i totally dont get it, screenshots of the process could have a lot

[JSanders Resident Expert]

cutting the files?