Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
Contributor
fixxxer1022
Posts: 15
Registered: ‎11-25-2008
My Device: Not Specified

white screen ? need advice !!!

so my bb curve 8330 a few times yesterday i noticed it had a white screen with no error messages. i would press the back key and it would go away but then it happended a few other times too. the phone seems to work ok but im concerned about it. i just updated the os to 4.5 the other day and my network is sprint.

 

can you guys give me any advice as to what it could be ? 

Please use plain text.
Forums Veteran I
bbhorrigan
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: white screen ? need advice !!!

Sounds like you need to reload the operating system again, or downgrade to your old version.  The problem sits with your current OS
******************************************************************


If someone helped you give them kudos. Research all info!
Please use plain text.
Contributor
fixxxer1022
Posts: 15
Registered: ‎11-25-2008
My Device: Not Specified

Re: white screen ? need advice !!!

well im not gonna downgrade becuase i bought specific themes for 4.5. what does the white screen mean ? the phone doesnt freeze, it just had a white screen, what causes this ?
Please use plain text.
JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,955
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: white screen ? need advice !!!

Have you done any battery pulls AFTER receiving these white screens?

 

What version of the OS did you upgrade? Specifically 4.5.??? (look at Options > About).




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.