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BlackBerry® Curve™

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New Contributor
Posts: 2
Registered: ‎08-19-2013
My Device: curve 8520
My Carrier: vodafone

wifi connection problem

i cannot connect to my wifi..the status says ip address is no longer valid..my browser works when i switch the data services on..but as soon as i use whatsapp...my money is cut..how do i connect to wifi ?

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: wifi connection problem

Hey arun123,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

When connected via Wi-Fi, go into Manage Connections and scroll down to Service Status and does BlackBerry Internet Service say Wi-Fi or Mobile Network?

 

If it says Mobile Network, it will use your carrier's data network.

 

Let me know if you have any more questions.


Cheers.


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎08-19-2013
My Device: curve 8520
My Carrier: vodafone

Re: wifi connection problem

hey..thanks for the response..i checked..it says wifi..but as soon as i use anything my money is cut and when i switch off the data services..wifi stops working..so its very complicated