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New Member
davidpogi
Posts: 2
Registered: ‎09-08-2013
My Device: 9360

wifi hotspot for 9360?

[ Edited ]

is 9360 capable of hotspot? i saw some articles on the internet . is it true? thanks

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: wifi hotspot for 9360?

Hi and Welcome to the Community!

 

Refer:

  • KB31857 How to setup and manage a Mobile Hotspot Connection

As you can see, the ability to be a HotSpot depends on two things...running the BB with OS7.1, and a service plan from your carrier that allows hotspot. You can check your device OS via this:

  • KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone

But you of course have to ask your carrier about if your data plan from them is adequate.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Member
davidpogi
Posts: 2
Registered: ‎09-08-2013
My Device: 9360

Re: wifi hotspot for 9360?

my sofware version is 7.0.i just updated it last week on my laptop.. we have the same phone why it did not update to 7.1? what do i need to do to make it 7.1?
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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: wifi hotspot for 9360?

You have to override the automatic processes...the automatic methods rely on your carriers supported OS levels...if your carrier does not support 7.1, then the automatic methods won't offer it to you. I also have no way to know if there even is a 7.1 package available from other carriers...step 4 below contains the instructions you need to find out.

 

The simplest way is to, on a PC (you cannot do this on MAC):

1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.

2) Uninstall, from your PC, any BB OS packages

3) Make sure you have the BB Desktop Software already installed

4) Download and install, to your PC, the BB OS package you desire:

  • http://us.blackberry.com/support/downloads/download_sites.jsp
  • It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
  • Note carefully that I do not know if any carrier has a 7.1 package for your specific device...you will need to dig for it, and it may not even exist at all. But, with this procedure, if you do find one, you can use it regardless of what carrier it comes from.

5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:

  • C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML

6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.

6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:

If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.

 



If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:

  • KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.