BlackBerry® Curve™

[fodfod_15]

hey guys!!

today morning i wanted to use wifi on my blacberry curve8520

i turned on my router and my phone was connected to the router and the router name was written up

i tried my sister's phone(same phone as mine) and internet worked normally

help??

[JSanders Resident Expert]

You said you connected and the router name was on your Network Connections screen? So what was the problem?

[fodfod_15]

i couldnt access whatsapp or facebook

[JSanders Resident Expert]

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fodfod_15 wrote:

i couldnt access whatsapp or facebook

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Both require BIS data service. Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

Good luck.

[fodfod_15]

do u mean 3g??

[JSanders Resident Expert]

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fodfod_15 wrote:

do u mean 3g??

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No.

[fodfod_15]

i always access facebook and whatsapp and app world etc..... normally throuh my home internet

but today i couldnt eventhough i was connected to my router

[JSanders Resident Expert]

Please first answer my question above.

[fodfod_15]

i didnt undersrand it

[JSanders Resident Expert]

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?