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New Contributor
fodfod_15
Posts: 8
Registered: ‎11-01-2012
My Device: curve8520
My Carrier: wf

wifi problem

hey guys!!

today morning i wanted to use wifi on my blacberry curve8520

i turned on my router and my phone was connected to the router and the router name was written up

i tried my sister's phone(same phone as mine) and internet worked normally

help??

Please use plain text.
JSanders
Posts: 84,455
Likes: 22,910
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wifi problem

You said you connected and the router name was on your Network Connections screen? So what was the problem?




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New Contributor
fodfod_15
Posts: 8
Registered: ‎11-01-2012
My Device: curve8520
My Carrier: wf

Re: wifi problem

i couldnt access whatsapp or facebook

Please use plain text.
JSanders
Posts: 84,455
Likes: 22,910
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wifi problem


fodfod_15 wrote:

i couldnt access whatsapp or facebook


Both require BIS data service. Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
fodfod_15
Posts: 8
Registered: ‎11-01-2012
My Device: curve8520
My Carrier: wf

Re: wifi problem

do u mean 3g??

 

Please use plain text.
JSanders
Posts: 84,455
Likes: 22,910
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wifi problem


fodfod_15 wrote:

do u mean 3g??

 


No.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
fodfod_15
Posts: 8
Registered: ‎11-01-2012
My Device: curve8520
My Carrier: wf

Re: wifi problem

i always access facebook and whatsapp and app world etc..... normally throuh my home internet

but today i couldnt eventhough i was connected to my router

Please use plain text.
JSanders
Posts: 84,455
Likes: 22,910
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wifi problem

Please first answer my question above.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
fodfod_15
Posts: 8
Registered: ‎11-01-2012
My Device: curve8520
My Carrier: wf

Re: wifi problem

i didnt undersrand it

Please use plain text.
JSanders
Posts: 84,455
Likes: 22,910
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wifi problem

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.