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BlackBerry® Curve™

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New Contributor
weechaz67
Posts: 2
Registered: ‎11-17-2012
My Device: blackberry curve 9300
My Carrier: o2

wifi

hi can sum1 help me i have bought bb curve 9300 2nd hand and i cant get the wifi to work it keeps saying wifi radio turned off. i have no idea what this means. i took it to my local store and they reset the whole fone to the factory settings and it still wont work also i cant get the camera to open. any help is much appreciated!

 

Kind Regards 

Chaz x

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Hall of Famer II
sdgardne
Posts: 47,226
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: wifi

Hi and Welcome to the Community!

Given what you describe, I would deduce that you purchased a defective or damaged 2nd hand unit...no amount of software or internet-distance diagnosis can help that situation, if it is the case. I would recommend you seek remedy from the seller.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
weechaz67
Posts: 2
Registered: ‎11-17-2012
My Device: blackberry curve 9300
My Carrier: o2

Re: wifi

thanks i have contacted them and they have said it worked fine 4 them but they never used the camera. i think u mite b rite and i have been sold a dud :smileysad: 

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Hall of Famer II
sdgardne
Posts: 47,226
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: wifi

Sadly, that happens all too often.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.