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BlackBerry® Curve™

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Contributor
Posts: 25
Registered: ‎07-15-2012
My Device: curve 9320
My Carrier: airtel

ymail is blocked..

Hii I'm using bb9320 curve. My ymail was working fine all of sudden, I don't know what happened but it is block now. On my laptop ymail account is working fine but on my bb it keeps telling me invalid I'd or password. Don't know what to do.
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Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: ymail is blocked..

Hello hunny89 and welcome to the BlackBerry® Support Community Forums.

 

Have you recently changed the password to your ymail account? 

 

Are you getting the invalid ID and password when you try to add back your account or does it pop up randomly?

 

Thanks!

 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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Contributor
Posts: 25
Registered: ‎07-15-2012
My Device: curve 9320
My Carrier: airtel

Re: ymail is blocked..

Thanks. Yes I've changed my ymail password but only after I started getting invalid I'd or password. Its working fine on my laptop,on my other cellphone. I don't know why its not allowing me to log in to ymail on my bb. I can't use my ymail as well as my yahoo messenger. Password,I'd evrything is ok. I've tried the email setup there also same message invalid I'd or password,checked in my firewall there everything is fine,when I'm accesing on my laptop or other phone,its working fine.
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: ymail is blocked..

At this point I would recommend you contact your mobile service carrier and ask to be transferred to RIM phone support to further investigate this issue.

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!