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BlackBerry® Curve™

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New Contributor
inderjeetp2001
Posts: 9
Registered: ‎11-08-2012
My Device: curve 9320
My Carrier: Idea

you tube not running

Hi,

in my 9320 curve you tube is not running. when wifi is on it works perfectly but when wifi off then a message shows that "an error has occurred attempting to play media".

 

Please help

 

Indrajeet

 

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,681
Solutions: 5,840
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: you tube not running

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?





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New Contributor
inderjeetp2001
Posts: 9
Registered: ‎11-08-2012
My Device: curve 9320
My Carrier: Idea

Re: you tube not running

yes i have already activated data plan. 

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,681
Solutions: 5,840
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: you tube not running

Do you actually have the BlackBerry Data Plan?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
inderjeetp2001
Posts: 9
Registered: ‎11-08-2012
My Device: curve 9320
My Carrier: Idea

Re: you tube not running

yes i have activated. infact i had asked my mobile service provider and they tell me that service already activated on my number. my mails are working perfectly, all browsing are working perfectly. only you tube is not working.

 

please advise.

 

Indrajeet

 

 

Please use plain text.
JSanders
Posts: 82,865
Likes: 22,681
Solutions: 5,840
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: you tube not running

Ok.

 

Are you using a Youtube application, or the browser?

 

Try using m.youtube.com




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
inderjeetp2001
Posts: 9
Registered: ‎11-08-2012
My Device: curve 9320
My Carrier: Idea

Re: you tube not running

I am using the same but still showing same message
Please use plain text.
JSanders
Posts: 82,865
Likes: 22,681
Solutions: 5,840
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: you tube not running


inderjeetp2001 wrote:
I am using the same but still showing same message

You're using the same as what?

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
inderjeetp2001
Posts: 9
Registered: ‎11-08-2012
My Device: curve 9320
My Carrier: Idea

Re: you tube not running

I am using m.youtube.com but still the same error message.
Indrajeet
Please use plain text.
JSanders
Posts: 82,865
Likes: 22,681
Solutions: 5,840
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: you tube not running

  • Open your Browser > press the Menu key > Options > and find the setting to clear your browser cache and history, and
  • then Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

Now, try again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.