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New Member
StefanieHemshall
Posts: 1
Registered: ‎04-23-2013
My Device: Blackberry 9780
My Carrier: SmarTone

your password has been successfully sent to your blackberry device

I cannot find it on my device. I have checked in messages and it is not there. Where else can I check?

 

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: your password has been successfully sent to your blackberry device

Hello StefanieHemshall

 

 

Welcome to BlackBerry Support Forums

 

Are you using your Carrier or host email as your BlackBerry ID ?

 

Can you try those KB to see if it helps :

 

KB28111 :Unable to reset BlackBerry ID password when using a BlackBerry hosted email address

 

KB28232 :BlackBerry ID reset email is not being delivered to the associated mailbox

 

Or do you know the Security question that you have set during initial setup , if you can then look at this KB :

KB32414 : How to recover a BlackBerry Email account password when the password is unknown

 

 

But you can also Contact your Carrier to know if they can help you in this regard .So try it and let us know.

 

 

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