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BlackBerry® Curve™

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Contributor
Posts: 10
Registered: ‎02-13-2013
My Device: blackberry 9800
My Carrier: digicel

youtube issues

When am trying to play youtube videos, it's saying "an error as occured trying to play media" need your assistance please.
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: youtube issues

Hi natta

 

 

Please refer to this Knowledge Base and see if that help :

 

KB31953 :  When attempting to stream video in the BlackBerry Broswer users receive an error message "An error has occurred attempting to play media ".

 

 

 

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Contributor
Posts: 10
Registered: ‎02-13-2013
My Device: blackberry 9800
My Carrier: digicel

Re: youtube issues

Am not sure I know what to do
Highlighted
Contributor
Posts: 10
Registered: ‎02-13-2013
My Device: blackberry 9800
My Carrier: digicel

Re: youtube issues

I don't see an option for the it policy.it's in settings right, on your homescreen?
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: youtube issues

Hi natta

 

If that does not help then this Knowledge Base Might be helpful :

 

KB20491 :  Unable to view YouTube video files on an Unlocked BlackBerry smartphone

 

So in that situation you have to call your Carrier .

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.