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Visitor
Posts: 1
Registered: ‎09-08-2008
My Device: Not Specified

8700g MS outlook contacts update

hello all,

 

I faced a problem with out look contact when synchronizing. It displays the message "unable to update the application data" . My connection is fine , i only face a problem while synchronizing contacts in outlook. any help would be highly apppreciated.

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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: 8700g MS outlook contacts update

[ Edited ]

Hi and welcome to the forums!

 

First try this

Pull the battery while the device is ON, replace after a minute,

let the device reboot 1-3 min, Then retry the sync.

 

Here is a BB kb article about other possible causes:

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB00729&sliceId=SAL_Pub...

 

Please let me know how it goes.

Thanks

Message Edited by Bifocals on 09-09-2008 04:46 PM
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