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BlackBerry® Desktop Software

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New Contributor
katy0905
Posts: 4
Registered: ‎08-11-2008
My Device: BlackBerry 8830 WE VERIZON

8830 + outlook 2003 + reconciliation problems

I cannot reconcile my e-mail.

Should I use BB Desktop Redirector or BB Enterprise Server of BB Internet Service?

Thank you.

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: 8830 + outlook 2003 + reconciliation problems

Which type of reconcile you want to perform wireless or manual? If your're connected with BES then wireless reconcile is possible and in that case you should set your desktop manager to redirect messages through Enterprise Server.

tanzim                                                                                  
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New Contributor
katy0905
Posts: 4
Registered: ‎08-11-2008
My Device: BlackBerry 8830 WE VERIZON

Re: 8830 + outlook 2003 + reconciliation problems

Right now we're trying to do it manually, but do hope to get the job done wirelessly, as well.  We use verizon

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New Contributor
drbret
Posts: 3
Registered: ‎08-05-2008
My Device: Not Specified

Re: 8830 + outlook 2003 + reconciliation problems

Sorry, this is not a reply but i'm new to the forum.    I have a similar issue.  I have the 8830 World phone and the sync software worked fine for about 2 weeks then nothing.  I am using Outlook 2003 and the error with Desktop Software is

 

Desktop Software require DCOM98 v 1.3 or higher.

 

I tried microsoft to get this but no luck.

 

Tried v 4.5 of the software and the same error.

 

Someone help if possible.

 

thanks

 

bh

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